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The good: Kensington. I've worn my way through my second laptop bag, and wasn't sure if I got multiple lifetime warranty replacements on a single purchase. Their response: "Sure, just give us the serial number and we'll get you a new bag within 15 business days". Woot.
The bad: ATEN/Iogear. About three months ago, I decided to recable my desk using zipties and a cable rack so Mr. Perfect wouldn't get into the cables quite as much. I rigged up a cable rack using a cut down closet shelf from Menards, and was pretty proud of my ingenuity. However, when I put everything back together, the KVM just beeped at me and both lights lit up no matter the number of computers I plugged in -- 0, 1 or 2. I mentioned to the tech support guy that I had possibly gotten the power adapter confused with the one from my external HDD -- the plugs are the same, but they're different wattages. After not getting around to it for too long, I finally sent it back at the beginning of July. I got it back last Friday (with a new power adapter), and spent Saturday redoing the back of the desk with a new, better designed cable system. Plug the KVM back in, and ... wait for it... the same broken behavior as before. Did they even test it before they sent it back or just package up a new wallwart and send it back? I'm guessing they just latched onto the bit about the adapter and didn't look any harder at it. So I opened another trouble ticket, and we'll see how it goes this time around.
Also, I finally got around to reattaching the towel bars in my bathroom -- they were just screwed into the drywall, and they were really loose. I actually yanked one out of the wall once when I slipped. A couple of toggle bolts instead of wood screws later and I'm in a 70's blaxploitation film. Solid! In theory, that's something the landlord should handle, but knowing him it'd take 6 months.
The bad: ATEN/Iogear. About three months ago, I decided to recable my desk using zipties and a cable rack so Mr. Perfect wouldn't get into the cables quite as much. I rigged up a cable rack using a cut down closet shelf from Menards, and was pretty proud of my ingenuity. However, when I put everything back together, the KVM just beeped at me and both lights lit up no matter the number of computers I plugged in -- 0, 1 or 2. I mentioned to the tech support guy that I had possibly gotten the power adapter confused with the one from my external HDD -- the plugs are the same, but they're different wattages. After not getting around to it for too long, I finally sent it back at the beginning of July. I got it back last Friday (with a new power adapter), and spent Saturday redoing the back of the desk with a new, better designed cable system. Plug the KVM back in, and ... wait for it... the same broken behavior as before. Did they even test it before they sent it back or just package up a new wallwart and send it back? I'm guessing they just latched onto the bit about the adapter and didn't look any harder at it. So I opened another trouble ticket, and we'll see how it goes this time around.
Also, I finally got around to reattaching the towel bars in my bathroom -- they were just screwed into the drywall, and they were really loose. I actually yanked one out of the wall once when I slipped. A couple of toggle bolts instead of wood screws later and I'm in a 70's blaxploitation film. Solid! In theory, that's something the landlord should handle, but knowing him it'd take 6 months.
